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Rainbow Supportive Care Management: Compassionate Palliative Care Focused on Comfort and Relief for Patients and Caregivers
What is Rainbow Supportive Care Management?
Rainbow Supportive Care Management is a community-based palliative care program that helps seriously ill people and caregivers manage the burdens associated with living with advancing chronic disease. Just like hospice, the primary goal of supportive care management is to improve quality of life, and it also helps patients and their families prepare for what might lie ahead. Unlike hospice, palliative care can be provided along with aggressive, life-prolonging treatment.
Our specially trained team consists of a Nurse Practitioner (NP), Registered Nurse (RN) and Social Worker visits patients wherever they call home vs. making them come to us. They work together with all the patient’s providers to set goals, coordinate care, and provide expert symptom relief.
Access to spiritual care, grief support, and a dietitian is also available via supportive care management.
Who Qualifies for Rainbow Supportive Care Management?
While commonly mistaken for hospice care, palliative care services are not limited to patients at the end of life – it is appropriate for anyone facing a serious, chronic, or life-limiting illness. This includes people with conditions such as cancer, heart failure, COPD, kidney disease, Alzheimer's disease, Parkinson's disease, and more.
The goal of palliative care is to improve the quality of life for patients by focusing on relieving symptoms, pain, and stress, regardless of the patient’s age or stage of illness. It is appropriate at any point in the disease trajectory, whether the patient is undergoing curative treatments, in remission, or nearing the end of life.
Key Benefits of Rainbow Supportive Care Management
Patient-Centered Palliative Care: Tailoring Support to Individual Needs
One of the core principles of Rainbows Supportive Care Management is the belief that each patient is unique – and that includes their physical, emotional, spiritual, and social needs. That’s why we provide personalized support care that reflects the individuality of each patient.
Our team works closely with patients and their families to understand their goals, values, and preferences, so that care is aligned with what matters most to them. This patient-centered approach promises support in a way that respects their dignity, autonomy, and comfort.
How We Personalize Palliative Care:
- Dedicated Collaboration: We begin by having meaningful conversations with patients and families about their goals for care. This can include discussions on symptom relief, quality of life, and comfort wishes.
- Coordination with Providers: Our team coordinates with healthcare providers to make sure that all aspects of care are in harmony.
- Tailored Symptom Management: Whether it’s pain, nausea, fatigue, or other symptoms, we create a personalized plan that focuses on relieving distressing symptoms while enhancing quality of life.
- Holistic Care: We offer more than just medical treatments. By considering emotional, spiritual, and psychological well-being, we ensure that the patient’s whole person is cared for – not just their illness.
- Flexibility: As the patient’s condition evolves, so does their care plan. Our team will regularly review and adjust the care plan to reflect changes in the patient’s health and preferences.
Frequently Asked Questions
How does someone get started with Rainbow Supportive Care?
Although the supportive care management program must be ordered by the patient’s primary care provider (i.e., family practitioner, internist, nurse practitioner or physician assistant), anyone – including family members, friends and the patient – can call us at (920) 674-6255 to request an initial consultation. Once the call is received, Rainbow Supportive Care Management will contact the patient’s primary care provider to obtain an order for a consultation visit.
What Happens After the Consultation Visit?
All information obtained in the consultation visit is reviewed by the Rainbow Supportive Care Management team. A plan is then developed and specific recommendations for the patient are communicated to the primary care provider. Ongoing communication with the primary care provider will include findings from subsequent assessments, medication changes, coordination of specialty care, conversations with the RN Case Manager, and calls to the 24/7 on-call nurse.
What Happens During the Consultation Visit?
The consultation visit usually takes 60-90 minutes and is conducted in the patient’s home or at the assisted living or skilled nursing facility by a nurse practitioner. At this time, the program is discussed in detail with the patient/family. The visit also includes a “goals of care” discussion within the context of the patient’s illness, and a complete history and physical exam including medication and treatment regimes.
Who pays for Rainbow Supportive Care?
Medicare, Medicaid, and most insurers will pay for the supportive care management visit. Though, like with a physician’s office visit, you may have to pay a deductible, co-pay or out-of-network cost.
Current Openings
To view all our open positions, please visit https://rainbowcommunitycare.org/Employment.